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Nov 15, 2024 |
NextGen CMRS contract modified to add additional development on five features required by product team for MVP which extends the project timeline through 04/2025.
NextGen ARCIS has hundreds of millions of records to be migrated which poses risk for comprehensive data migration. Data discrepancies and incomplete data migrations may cause delays and extend the project timeline. Additionally, an out-of-the box list view feature enables complicated queries on any Salesforce object, however, this solution may not be acceptable to the product owner. If customization of this feature is required, then the additional level of effort may extend the ARCIS development timeline. NARA believes the project cannot meet the milestones within the period of performance and requested the contractor to provide an assessment in December 2024 as to whether the project is on schedule.
The ERA 2.0 Program has dealt with some challenges in vendor performance over the past year, with some positives outcomes but some lingering performance issues. Through some proactive measures with our Contracting Officer and his representatives we have forced some key vendor changes and are working with new vendor leadership to address the critical infrastructure upgrades facing the program over the next year.
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| 2 |
Jul 31, 2024 |
NextGen ARCIS and CMRS projects improved but their are still schedule delays. NextGen CMRS UAT phase began 05/20/24 and was extended at the request of the product owner team. Additional development required for MVP identified during UAT. Working with the Contracting Office to extend the timeline to perform additional development, UAT and conduct training with new estimated timeline in January 2025. NextGen ARCIS has completed seven of 22 planned sprints. Two additional sprints added to recover from lower than projected velocity in first three sprints. Development planned for completion in May 2025 with rollout in late July. The ERA 2.0 Program has dealt with some challenges in vendor performance over the last few months, but through some proactive measures with our Contracting Officer and his representatives we have forced some key vendor changes and are working with new leadership to address the critical infrastructure upgrades facing the program over the next year. |
| 2 |
Mar 31, 2024 |
NextGen CMRS and ARCIS projects are behind schedule. NextGen CMRS encountered requirements issues and additional development sprints for minimum viable product. NextGen ARCIS completed the Discovery Phase and began Development this quarter, but has encountered delays. The ERA 2.0 Program has embarked on multiple projects in the past year after selecting a new vendor for Agile development services but is working to ensure and improve consistency in performance across teams. |
| 3 |
Nov 30, 2023 |
NextGen CMRS has four remaining development sprints and is projected to go-live at the beginning of CY 2024. NextGen ARCIS is in the beginning phase of a 20-month project. The IPT meets weekly on these projects, which support the NISP Modernization efforts. The ERA 2.0 Program rolled out the scheduling and transfer components to all Federal Agencies and is now addressing migration errors and required infrastructure upgrades. In addition, foundational work for integrating with the NextGen Description & Authority Service (DAS) and providing Access Review & Redaction capabilities for ERA 2.0 has begun. This required onboarding and orienting additional vendor Agile teams. The team is also adopting a new Agile release process allowing us to release new code monthly instead of the current quarterly cadence. |
| 3 |
Sep 30, 2022 |
To address the backlog of 500,000 requests, plans are being made to increase process and system efficiencies using technology solutions such as using Robotic Processing Automation (RPA). A significant amount of pre-work requirements have occurred for the upcoming large projects to prepare for implementation. The team meets regularly to assess contractor and project performance and meets with contractor leadership to raise potential risks and issues for resolution. Oracle now offers a limited support option called Market Driven Support (MDS) which NARA will purchase to extend support to the Oracle/Siebel platform through December 31, 2023. For a complex Agile data migration project that we began recently, preliminary data mapping and user story-generation activities were created internally to better define the scope and initial backlog for the project before bringing in our implementation vendor. Requirements for CMRS Next Gen have been developed and provided. High-level ARCIS Next Gen requirements are near complete. |
| 3 |
Jun 30, 2022 |
To address the backlog of 500,000 requests, plans are being made to increase process and system efficiencies using technology solutions such as using Robotic Processing Automation (RPA). A significant amount of pre-work requirements have occurred for the upcoming large projects to prepare for implementation. The team meets regularly to assess contractor and project performance and meets with contractor leadership to raise potential risks and issues for resolution. Oracle now offers a limited support option called Market Driven Support (MDS) which NARA will purchase to extend support to the Oracle/Siebel platform through December 31, 2023. For a complex Agile data migration project that we began recently, preliminary data mapping and user story-generation activities were created internally to better define the scope and initial backlog for the project before bringing in our implementation vendor. Requirements for CMRS Next Gen have been developed and provided. High-level ARCIS Next Gen requirements are near complete. |
| 2 |
Jan 31, 2022 |
The continued challenges faced by COVID-19 pandemic closures to key NARA facilities have resulted in the unprecedented backlog of 500,000 requests. NARA is preparing to reopen facilities and the return of staff and employees, as local conditions permit. The reopening of facilities will assist in starting the recovery process to work down the existing backlog of requests. The ARCIS business stakeholders have embarked on developing requirements for the modernization of the ARCIS system. The new contractor for the O&M support of the ARCIS and CMRS systems has transitioned well and is successfully providing O&M support. However, the legacy ARCIS and CMRS platform of Oracle/Siebel will reach its end of life in July 2022 and will no longer receive patches and support from the vendor. The ERA program conducted a risk review session on December 16, 2021, and is actively working to mitigate the risks identified and discussed. The team meets regularly to assess contractor and project performance and meets with contractor leadership to raise potential risks and issues for resolution. For a complex Agile data migration project that we began recently, preliminary data mapping and user story-generation activities were created internally to better define the scope and initial backlog for the project before bringing in our implementation vendor. |
| 3 |
Jul 30, 2021 |
NARA continues to work through many challenges arising from the closures of key facilities due to COVID-19. NARA is preparing for the reopening of facilities and the return of staff and employees. Code output from the Agile Development & Integration Services (ADIS) team vendor has been solid, but more output is expected via process improvement. NARA issued a Contract Discrepancy Report to ensure critical areas of concern are addressed and instituted new processes for monitoring the projects. |
